Shipping & Processing
At Mr Fog Elite, we work to process and ship orders as efficiently as possible.
Shipping availability, processing times, delivery options, and applicable restrictions may vary depending on the destination.
Order Processing
Orders are generally processed after payment has been successfully confirmed.
Processing time may vary depending on order volume, product availability, verification requirements, weekends, holidays, and other circumstances.
Please allow the applicable processing time before contacting us about an order that has not yet shipped.
Shipping Times
Once an order has been shipped, delivery time depends on the shipping method, destination, carrier, weather, holidays, and other factors outside our control.
Shipping estimates are not necessarily guaranteed delivery dates.
Tracking Information
When tracking information is available, it may be provided through the contact information associated with your order.
Tracking information may take some time to update after a package has been handed to the shipping carrier.
Address Information
Customers are responsible for providing an accurate and complete shipping address.
If an incorrect address is provided, delivery may be delayed or the package may be returned. Additional shipping charges may apply where applicable.
Age Verification and Legal Requirements
Orders containing nicotine products may be subject to age-verification requirements.
Customers are responsible for ensuring that purchases comply with all applicable laws and regulations in their location.
We may cancel or refuse an order if we determine that fulfilling it would violate applicable requirements.
Delayed or Lost Packages
After an order has been handed to the shipping carrier, delivery may be affected by circumstances beyond our control.
If tracking indicates that a package is delayed, customers should first review the carrier’s tracking information. Our support team can also assist with order-related questions.
Contact Us
For questions about shipping, processing, or your order:
Email Us: support@mrfogelite.com